What should I be looking for in a Towing Company?

At Jimmy Ray's, we understand that there are a lot of potentially unfamiliar aspects about using a new service! We have a lot of first-time customers (at Jimmy Ray's Towing AND Jimmy Ray's Bonding) and looking for your best option, in an unfamiliar industry, can be really daunting!

Of course, we want your business! But we also want you to have a safe and satisfactory towing experience, even if you don't choose us. Here are some things to consider when deciding which Towing Company to use:

• LOCATION: The location of the Towing Company you choose can make a big difference in your experience. It affects both pricing AND response time. We travel as far as we need to to get you where you need to go, when needed. However, like most Towing Companies, our pricing is mileage-based. This means, if you are only in need of a short tow (from pick-up to drop-off), we may not be able to provide you with the best pricing option if both of those locations are far from our home base in Boiling Springs/Spartanburg. We are always happy to provide a quote but, if pricing is your #1 priority and you're not coming from or going to the Spartanburg area, sometimes we recommend finding a company that is based closer to your pick-up and drop-off location. Both of those locations are important, when it comes to pricing and we are here to help you make the best decision for your needs, even if you don't choose us.

  
  

• PRICING: We know that needing a tow, especially in an emergency situation, is stressful enough. We are here to provide you the most competitive pricing possible, while providing safe and professional services. We have MULTIPLE discount options to offer. Additionally, we accept virtually all forms of payments for your convenience.

  
  

• TRAINING/PROFESSIONALISM: Our Towing Technicians are not only extensively trained and experienced (proud to be Wreckmaster Certified!), but they will care for your vehicle as if it were their own. We are always compliant to DOT Proper Load Securement Techniques to keep both your car and everyone on the road safe!

• RESPONSE TIME: Whether you're broken down on the side of the road, need Commercial Towing or just want to get your vehicle from point A to point B (in a non-emergency), we want to be there for you when you need us. We are proud to have a higher-than-average response time for our emergency calls and the flexibility to complete your scheduled tow in a fast and efficient timeframe.

  
  

• CONVENIENCE: One important thing I advise our clients to ask, in addition to the points mentioned above, is whether they can meet your PERSONAL transportation needs. Any tow truck can get your vehicle where it needs to go but, have you ever needed a tow with your kids in the car with you? Not only will we ensure we will send the best tow truck for your needs, we will make room for everyone and everything that you need to bring along with you!

Consumers in the US say that a vehicle breakdown is one of the most stressful unforeseen circumstances they could encounter right now. Whether that is due to cost, time, worrying about your vehicle and personal effects, etc., we are here to make it as stress-free as possible.

Have questions? Give us a call, check out/comment on our website or social media pages and make sure to check out our Google Business Profile; we're Google Recommended, look for the Green Check!

Erika Young, Owner

Jimmy Ray's Towing, LLC

Jimmy Ray's Bonding, LLC

864-875-9090